I keep sending you messages that my order...where you suggested the medium size...is too small for me. I have sent several messages asking for a return authorisation and to then change to the LARGE size.
Can someone help me get the correct size for me?
(928) 671-1010
I sent an email asking how to return the shirt and waiting for a response. I bought this as a gift hoping he would like it because i love how it looks. Unfortunately the fit is too tight and he doesn’t like the mock neck. Please let me know how to return.
Thanks, Pamela
No or slow response. Not resolved yet. I bought the set of 3, all Large. You sent me 2 large’s and and XL. I don’t want an XL. You guys need to fix this. 1 lame communication that said you were “labor day” busy.
I did not receive three items from the last order that I paid for I paid for six items and I only received three. I really like your shirts, but I’m very disappointed that I bought so many things from you and nobody seems to want to address my issue of not receiving what I paid for.
I never received the shirt....evidently UPS uses a drop delivery to the local post office. UPS stated it was delivered but could only provide proof it was delivered to the post office. There is no record of a package at the local post office. I put a hold on payment with Amex. I would have loved to try your product, but would not reorder with the system of delivery. I wanted to speak or communicate to someone, but there was no way to do that.
Purchased for my guy who had shared he has a hard time finding XS shirts. I only ordered one just in case the fit wasn't on point. Not only did he love the material, but he felt the fit was perfect. I now regret that I didn't order a bundle. Needless to say another order is on the horizon.
I like the mock necks very much. The XL fits me well.
It was (and continues to be) a bummer that the addon Mock Neck after the sale was not an XL but an XS. There was no place to choose the size in what I saw, and I reached out right away. But I wasn't able to get in contact with anyone before it got shipped. So I have 3 XL mock necks that I love, and one XS mock neck that I'm angry about because there is no mechanism for exchange. (I also wonder why after purchasing three xl shirts it would default to xs) I got an email before the package came but have heard nothing since then. I don't want this tiny shirt. I either want my money back or a properly sized shirt. I'm ready to be done thinking about this purchase. But instead my emails have gone unanswered, no solutions have been offered. It's frustrating that no correction could be made before the wrong one was sent. It's frustrating that I'm in charge of warehousing the tiny shirt. It's frustrating that I spent the money for it. If you get some more responsive robots have them contact me. Or if a human happens to read this, they could reach out with a solution. Order#108808 and 108810 and maybe 108812
The shirt was too small. It has been a week since I asked to exchange for a larger size and I am still waiting for a return label. We like the quality of the product but it has not been an easy process to exchange.
Perfect fit on a guy who is not perfectly fit ! Wore it to a party and got compliments for how good I was looking. lol 66 years old...that never happens! (it was your shirt)
I ordered 6 shirts
I paid for 6 shirts
I received 5 shirts
Missing 1 white crew neck shirt
Sent you multiple messages
Received 0 responses
Next Step ...
Request to AMEX, cancel entire payment
I was a bit hesitant to purchase clothes sight unseen but I went out of my comfort zone and ordered 3 shirts. They came as promised, I was kept well informed as they were being shipped.
The shirts arrived as promised and they far exceeded my expectations as far as quality and fit.
I will absolutely buy again.
I may be terrible at taking a selfie;, I can tell you that this is the best T-shirt I have ever owned. It is flattering in all the proper places. while heavier than my other shirts it is appropriate for casual wear and even under a sport coat. It is the perfect Waite for three seasons and I will be purchasing more. My only complaint is that you are already sold out And I wanted to take several on vacation with me but they won’t arrive in time.
I just want to say would highly recommend this company for the service that I received.
A purchased a large size for my husband and it almost fit. I wasn’t quite sure but I knew I had to try the next size, so I did text them and told them that I needed a return label and I explained I wish I had the ability to keep it and just get the other one and try them both on like in a store. But I did return the first one and much to my surprise. They had told me to keep it and wait till the next one came in which they already had on its way and then return the one that didn’t fit.
That was very impressive and I am definitely buying more but not only for that reason but because my husband loved it and he’s not want to spend that much money on himself and he got many compliments that night. It was very comfortable and the material was amazing!